What should I include in my federal resume? (from USAJOBS.gov)

Whether you’re a current federal employee or new to the Federal Government, your resume is the primary way for you to communicate your education, skills and experience.

Before you get started

Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:

  • Duties and Qualifications
  • How to Apply (including a preview of the assessment questionnaire)
  • How You Will be Evaluated


Make sure you have the required experience and/or education before you apply. Hiring agencies use the job announcement to describe the job and the required qualifications, including:

  • Level and amount of experience
  • Education
  • Training


What to include in your resume

Federal jobs often require that you have experience in a particular type of work for a certain period of time. You must show how your skills and experiences meet the qualifications and requirements listed in the job announcement to be considered for the job.

Include dates, hours, level of experience and examples for each work experience

For each work experience you list, make sure you include:

  • Start and end dates (including the month and year).
  • The number of hours you worked per week.
  • The level and amount of experience–for instance, whether you served as a project manager or a team member helps to illustrate your level of experience.
  • Examples of relevant experiences and accomplishments that prove you can perform the tasks at the level required for the job as stated in the job announcement. Your experience needs to address every required qualification.


Example

Program Analyst GS-343-11
January 2009 - Present
40 Hours/Week
$63,000/Year

  • Experience/Accomplishment
  • Experience/Accomplishment


Include volunteer work and roles in community organizations

Don’t limit yourself to only including paid work experience. Include relevant volunteer work or community organizations roles that demonstrate your ability to do the job.

Use numbers to highlight your accomplishments

Use numbers, percentages or dollars to highlight your accomplishments–you can find this information in things like your performance reviews, previous job descriptions, awards and letters of recommendation.

When explaining your accomplishments:

  • Include examples of how you saved money, earned money, or managed money.
  • Include examples of how you saved or managed time.


Examples

  • “Improved efficiency of document processing by 25% over the previous year”.
  • “Wrote 25 news releases in a three-week period under daily deadlines”.
  • “Managed a student organization budget of more than $7,000”.
  • “Wrote prospect letter that has brought in more than $25,000 in donations to date”.


These statements show in concrete terms what you accomplished.

More resume writing tips

Customize your resume

You should tailor your resume to the job announcement rather than sending out the same resume for every job. Customizing your resume helps you match your competencies, knowledge, skills, abilities and experience to the requirements for each job. Emphasize your strengths and include everything you’ve done that relates to the job you’re seeking. Leave out experience that isn’t relevant.

Use similar terms and address every required qualification

Your experience needs to address every required qualification in the job announcement. Hiring agencies will look for specific terms in your resume to make sure you have the experience they’re seeking.

For example, if the qualifications section says you need experience with “MS Project” you need to use the words ” MS Project” in your resume.

Organize your resume to make it easy to understand

You need to organize your resume to help agencies evaluate your experience. If you don’t provide the information required for the hiring agency to determine your qualifications, you might not be considered for the job.

  • Use reverse chronological order to list your experience–start with your most recent experience first and work your way back.
  • Provide greater detail for experience that is relevant to the job for which you are applying.
  • Show all experiences and accomplishments under the job in which you earned it. This helps agencies determine the amount of experience you have with that particular skill.
  • Use either bullet or paragraph format to describe your experiences and accomplishments.
  • Use plain language– avoid using acronyms and terms that are not easily understood.


Be concise

Hiring agencies often receive dozens or even hundreds of resumes for certain positions. Hiring managers quickly skim through submissions and eliminate candidates who clearly are not qualified. Look at your resume and ask:

  • Can a hiring manager see my main credentials within 10 to 15 seconds?
  • Does critical information jump off the page?
  • Do I effectively sell myself on the top quarter of the first page?


Review your resume before you apply

Check your resume for spelling and grammatical errors and have someone else, with a good eye for detail, review your resume.

Important facts about the federal hiring process

  • The Federal Government does not have a standard job application. Your resume is your application.
  • Hiring agencies use the job announcement to describe the job and list the required qualifications and responsibilities.
  • After applying, the hiring agency uses the information in your resume to verify if you have the required qualifications stated in the job announcement.
  • Once the hiring agency has determined who is qualified, they may use other assessments such as interviews or testing to determine the best qualified applications.

A word from the Department of Homeland Security about their hiring process...


Applications go through multiple levels of review. Human Resources Specialists screen applications to determine whether basic eligibility requirements are met for the position and rate applications according to the additional qualifications listed in the job announcement. If your application rates among the best qualified, it will be forwarded to the hiring manager who will make the final selection. 

For questions about a position, or to find out the status of your application, contact the agency contact listed under the How to Apply section on the job announcement. For more information about the hiring and selection process, please contact your servicing human resources office.

The names of best-qualified candidates will be forwarded to the supervisor or hiring official. If you are among the best-qualified candidates, the supervisor or hiring official may interview you in person or by telephone, or in rare cases may hire you based solely on your application materials. Selection procedures are subject to Federal Civil Service laws, which ensures that all applicants receive fair and equal treatment in the hiring process. Interviews are designed to measure a variety of competencies important to performance on the job. Interviews may include scenario-based questions that measure selected competencies (e.g., Leading Others, Team Building, Performance and Results Management, Decision-Making and Problem Solving, Oral Communication, Interpersonal Skills, Technical Questions).

Preparing your Federal Resume...

Program Manager

Department: Department of Homeland Security
Agency:Department of Homeland Security - Agency Wide
Number of Job Opportunities & Location(s): 1 vacancy - Washington, District of Columbia
Salary: $103,690.00 to $172,500.00 / PA
Series and Grade: GS-0301/0340/0343/0801/0819/0873/1361-13/15
Open Period: Tuesday, November 30, 2021 to Thursday, December 30, 2021
Position Information: - Full-time
Who May Apply: Competitive service, Excepted service

Border Patrol Agent

Department: Department of Homeland Security
Agency:Customs and Border Protection
Number of Job Opportunities & Location(s): Many vacancies - CBP - BPA Southwest, United States
Salary: $49,508.00 to $78,269.00 / PA
Series and Grade: GL-1896-7
Open Period: Wednesday, December 1, 2021 to Friday, December 31, 2021
Position Information: Permanent - May include rotating shifts, assignments, and overtime on a regular and recurring basis.
Who May Apply: Open to the public

Border Patrol Agent (VRA)

Department: Department of Homeland Security
Agency:Customs and Border Protection
Number of Job Opportunities & Location(s): Many vacancies - CBP - BPA Southwest, United States
Salary: $49,508.00 to $78,269.00 / PA
Series and Grade: GL-1896-7
Open Period: Wednesday, December 1, 2021 to Friday, December 31, 2021
Position Information: Permanent - May include rotating shifts, assignments, and overtime on a regular and recurring basis.
Who May Apply: Veterans

Border Patrol Agent

Department: Department of Homeland Security
Agency:Customs and Border Protection
Number of Job Opportunities & Location(s): Many vacancies - CBP - BPA Southwest, United States
Salary: $55,214.00 to $89,054.00 / PA
Series and Grade: GL-1896-9
Open Period: Wednesday, December 1, 2021 to Friday, December 31, 2021
Position Information: Permanent - May include rotating shifts, assignments, and overtime on a regular and recurring basis.
Who May Apply: Open to the public

Border Patrol Agent (VRA)

Department: Department of Homeland Security
Agency:Customs and Border Protection
Number of Job Opportunities & Location(s): Many vacancies - CBP - BPA Southwest, United States
Salary: $55,214.00 to $89,054.00 / PA
Series and Grade: GL-1896-9
Open Period: Wednesday, December 1, 2021 to Friday, December 31, 2021
Position Information: Permanent - May include rotating shifts, assignments, and overtime on a regular and recurring basis.
Who May Apply: Veterans

Supervisory Financial Program Specialist

Department: Department of Homeland Security
Agency:Immigration and Customs Enforcement
Hiring Organization: Office of the Chief Financial Officer
Number of Job Opportunities & Location(s): vacancies - Williston, Vermont
Salary: $78,116.00 to $101,555.00 / PA
Series and Grade: GS-0501-12
Open Period: Tuesday, November 30, 2021 to Thursday, December 9, 2021
Position Information: Permanent - Full-time
Who May Apply: Internal to an agency

Transportation Security Specialist

Department: Department of Homeland Security
Agency:Transportation Security Administration
Number of Job Opportunities & Location(s): 1 vacancy - Springfield, Virginia
Salary: $103,241.00 to $160,019.00 / PA
Series and Grade: SV-1801-J
Open Period: Tuesday, November 30, 2021 to Monday, December 13, 2021
Position Information: Permanent - Full-time
Who May Apply: Individuals with disabilities, Competitive service, Excepted service, Military spouses, Veterans

Mission Support Specialist

Department: Department of Homeland Security
Agency:Immigration and Customs Enforcement
Hiring Organization: Office of the Principal Legal Advisor
Number of Job Opportunities & Location(s): vacancies - Washington, District of Columbia
Salary: $60,129.00 to $78,167.00 / PA
Series and Grade: GS-0301-9
Open Period: Wednesday, December 1, 2021 to Tuesday, December 7, 2021
Position Information: Permanent - Full-time
Who May Apply: Career transition (CTAP, ICTAP, RPL), Family of overseas employees, Competitive service, Excepted service, Land & base management, Military spouses, Peace Corps & AmeriCorps Vista, Veterans

Marine Interdiction Agent

Department: Department of Homeland Security
Agency:Customs and Border Protection
Hiring Organization: Air and Marine Operations
Number of Job Opportunities & Location(s): Many vacancies - Multiple Locations
Salary: $55,214.00 to $71,243.00 / PA
Series and Grade: GL-1801-9
Open Period: Wednesday, December 1, 2021 to Friday, December 31, 2021
Position Information: Permanent - Full-time
Who May Apply: Open to the public

Program Analyst (Financial), GS-343-12

Department: Department of Homeland Security
Agency:U.S. Coast Guard
Number of Job Opportunities & Location(s): vacancies - Yorktown, Virginia
Salary: $77,862.00 to $101,225.00 / PA
Series and Grade: GS-0343-12
Open Period: Tuesday, November 30, 2021 to Monday, December 13, 2021
Position Information: - This is a full-time position.
Who May Apply: Individuals with disabilities, Competitive service, Career transition (CTAP, ICTAP, RPL), Land & base management, Military spouses, Peace Corps & AmeriCorps Vista, Special authorities, Veterans 


Order of the Sword and Shield National Honor Society makes no guarantees about the positions listed above.  We are not responsible for safety, wages, working conditions or any other aspects of these employment opportunities.  While we expect employers to adhere to ethical standards, we are not able to research the integrity of each organization or individual that lists a job with us. 


Career Leads Within the Homeland Security Field...

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